Unemployment Application Instructions
You can follow these simple steps to file a claim for Unemployment Insurance (UI) benefits.
1- Access Uplink CSS to start your claim online. You can file your initial and subsequent weekly claims at any time during the week. The online service is available 24 hours a day, 7 days a week.
2- Make sure you have the necessary documents with you so that you can complete the application easily. You will need to provide your name, address, Social Security Number, work history and reason for separation from last employer.
3- While the Indiana Department of Workforce Development (DWD) processes your claim, you must return to CSS portal within one week and fill out your claim voucher. You should continue to file your weekly claims online the same way you filed your initial claim.
4- Be ready to visit WorkOne Center when required.
5- In most cases you will be required to register for work at Indiana Career Connect.
Getting Help with Filing Your UI Claim Online in Indiana
Visit your local WorkOne office to get help with filing online claim in Indiana. You can find a local WorkOne office by visiting this link. Click an appropriate location on the map and contact details for your nearest office will appear.
You can also call at 1-800-891-6499 to talk to a Unemployment Insurance representative.
If you are having problem completing the application using online services, simply visit this link and watch tutorial about filing your UI claim online in Indiana.
If you are determined ineligible for UI benefits, you may file an appeal within 10 days. You can download and read this guide to learn more about filing a UI claim appeal in Indiana.
Managing Your UI Claim Online
After you have filed your claim online, you will need to come back to Uplink CSS portal and complete your claim voucher. You can also manage your claim and payments from CSS portal. Ideally you should visit Uplink CSS every week for updates and information about your benefits.
You will be required to file a voucher each week for as long as you are unemployed and eligible for UI benefits.
Read these FAQs to learn more about Uplink and managing your benefits online.
Learn More about Indiana UI Benefits
- Learn more about UI by reading these FAQs.