Kentucky Office of Employment and Training provides Unemployment Insurance (UI) benefits to unemployed workers who have lost their jobs through no fault of their own or have experienced a reduction in working hours. This financial assistance is temporary in nature and ends when recipient finds work again.

UI benefits start from the week you file a claim. There are no retroactive benefits i.e. you don't get benefits for the weeks you have not filed a claim even if you were eligible for benefits during such period. Therefore, it is advised that you file your claims as soon as you become eligible for UI benefits. This way you won't lose any benefit amount.

In order to get UI benefits one needs to meet eligibility criteria. You will need to report your wages, provide information about your previous employment and reasons for separation from such employment before the amount of your benefits can be determined. The amount of benefits depends on wages that you have earned during the base period. Your eligibility will be determined once you file a claim and provide necessary information.

You can file your claims online. It is an easy and convenient way to submit your claims. You can file a claim from any computer connected to the internet but you can only do it yourself. You will be liable for any information that you enter in the application form. You can learn more about filing a claim online below.

Eligibility Requirements

Getting Help to File UI Claim Online

In case you have any issues completing UI claim application, you should contact Call Center by dialing 502-875-0442. If this doesn't help or you need one-on-one assistance, please contact your nearest Kentucky Career Center. You can locate your nearest Career Center by visiting this link.

Managing your UI Benefits Online

Once you have filed your initial claim for UI benefits, you will need to go back to the online system twice a week and submit bi-weekly claims. You can access Unemployment Online system here.

You will need to file bi-weekly claims continually for as long as you are eligible for UI benefits. If you are unable to file claim using the online system, you can dial 877-369-5984.

Learn More about Unemployment Insurance Benefits

You can read more about UI benefits and filing a claim by visiting Kentucky Career Center website.

Once you file a claim for UI benefits, you may have to register for work with Kentucky Career Center. You can read more about registering for work and finding work after being unemployed by reading this guide.

Unemployment Application Instructions

Office of Employment and Training provides online application for filing a UI claim. You can access online application by visiting this link.

Enter your Social Security Number and 4-digit PIN to sign in to the application system. You can create a new user account by clicking 'New User' at the bottom if you haven't already created an account. You can also reset your PIN from login page by clicking 'Forgot Your PIN'.

The internet claim system isn't available 24/7 in Kentucky. You can only file your claims online between 7:00 am and 7:00 pm from Monday through Friday and between 10:00 am and 9:00 pm on Sunday.